Privacy Policy

Last updated: 9 July 2026

1. Who We Are

Mena Group ("Mena", "we", "us", "our") is a Human Resources Management Consultancy & Placement company headquartered at Bucharest District 1, No. 11 lon Cîmpineanu Street, Room 602, Floor 6, Romania. We are the data controller responsible for the personal data described in this policy. For any privacy query, contact us at info@menagroup.eu.

This policy applies to visitors of this website and to candidates, clients, and business contacts we deal with in the course of providing recruitment, crew management, and outsourced workforce services — including to shipping companies and businesses based in the European Union and European Economic Area.

2. What Data We Collect

We collect personal data that you provide to us directly, and limited data collected automatically when you use this website:

• Contact & enquiry data: name, email address, phone number, company, and the content of any message you send us via a contact or enquiry form.
• Candidate & recruitment data: CV/résumé details, employment history, qualifications, certifications, identity and travel documents, and other information submitted when applying for a role or registering interest in job opportunities.
• Client & business data: contact details and correspondence with representatives of client companies engaging our recruitment, crew management, or specialist support services.
• Technical & usage data: IP address, browser type, device information, pages visited, and cookie identifiers, collected automatically via cookies and similar technologies — see our Cookie Policy for details.

3. Why We Process Your Data (Legal Basis)

• Performance of a contract — to assess candidate suitability, manage recruitment and crew deployment, and deliver services to clients.
• Legitimate interests — to respond to enquiries, maintain and improve this website, and safeguard our business, provided this does not override your rights.
• Consent — for optional cookies (e.g. analytics) and for any marketing communications, which you may withdraw at any time.
• Legal obligation — to comply with maritime, immigration, employment, and other regulatory requirements applicable to recruitment and crew management.

4. International Data Transfers

Mena Group is based in India. If you are located in the European Union or European Economic Area, your personal data will be transferred to, and processed in, India and other countries where we or our clients and partners operate (including the Middle East, South Asia, and Southeast Asia). Where such transfers occur, we take appropriate steps to ensure your data is protected to a standard consistent with the EU General Data Protection Regulation (GDPR), including the use of contractual safeguards with recipients where applicable.

5. How We Share Your Data

We share personal data only where necessary: with prospective employers or vessel operators for recruitment and crew placement purposes; with medical, visa, travel, and compliance providers required to mobilise candidates; with IT and hosting providers who support this website; and where required by law or regulatory authority. We do not sell personal data to third parties.

6. Data Retention

We retain personal data only for as long as necessary for the purposes described above — typically for the duration of an active recruitment process or client engagement, plus a reasonable period afterwards to meet legal, regulatory, and record-keeping obligations. Candidate profiles kept on file for future opportunities are retained with your consent and can be deleted on request.

7. Your Rights Under GDPR

If you are located in the EU/EEA, you have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request erasure of your data ("right to be forgotten");
• Request restriction of, or object to, certain processing;
• Request a portable copy of your data;
• Withdraw consent at any time where processing is based on consent;
• Lodge a complaint with your local data protection supervisory authority.

To exercise any of these rights, contact us at info@menagroup.eu. We will respond within one month as required by GDPR.

8. Data Security

Mena Group is ISO 27001:2013 certified for information security management. We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

9. Cookies

This website uses cookies to operate correctly and, with your consent, to understand how visitors use the site. Full details of the cookies we use and how to control them are set out in our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when it was last revised.

11. Contact Us

Mena Group
Bucharest District 1, No. 11 lon Cîmpineanu Street, Room 602, Floor 6, Romania
Email: info@menagroup.eu
Phone:

+40 314190011